Privacy Policy

BenefitGuard is committed to maintaining the confidentiality and security of personal information about our current and prospective customers.

BenefitGuard Privacy Policy

Your personal information

We take care to protect personal information about you and when we use it, we do so with respect for your privacy. We may use personal information about you to service and maintain your account; process transactions in your account; respond to inquiries from you or your representative; or to fulfill legal and regulatory requirements.

BenefitGuard considers the protection of personal information to be imperative to customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology. We restrict access to personal information to those who require it to develop, support, offer and deliver products and services to you.

Privacy online

Privacy, security and service in our online operations are just as critical as in the rest of our business. BenefitGuard and its service providers employ all of the safeguards described previously, along with the following Internet-specific practices.

We use firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect your accounts from unauthorized access.

When you visit BenefitGuard’s Internet sites, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Web sites. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

We may use third-party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online advertising campaigns or analyze visitor activity on our Web sites. We may permit these service providers to use cookies and other technologies, such as Web beacons or pixel tags, to perform these services for BenefitGuard.

Additional information

If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers.

For your convenience, BenefitGuard offers several options for accessing and, if necessary, correcting your account information. You can review your information independently using your statements, or through our automated telephone or Internet services. You may also write or call us with your request for information. If we serve you through an investment professional, please contact them directly. Specific Internet addresses, mailing addresses and telephone numbers are listed on your statements and other correspondence.